HelloDuty – Customer engagement tools for Africa
How Salesforce Cloud Platform Will Change Businesses. Moving forward into the future, businesses are going to need new tools that will help them to lead their industries. Business Tips & Tools — Africa. Closing sales techniques for businesses. The closing sale technique is a tactic that salespeople use to convince customers to buy their ...
HelloDuty | AI
We demonstrate the recent advancements and diverse industry applications of AI with a live demo of our AI-powered customer service solutions on Whatsapp.
App | HelloDuty
App | HelloDuty. "Customer excellence isn't just a department, it's the entire company. ~Tony Hsieh. Say hello to better leads and happy customers.
The Comprehensive Guide to Understanding and Building USSD
Oct 3, 2024 · Building a USSD Application: Overview and Cost Factors. Conceptualisation: Define the purpose, functionalities, and target audience. Consider the specific needs of your region or sector, and how your application will meet those needs. Technology Selection: Decide on the best-suited programming language. For wide compatibility and ease of ...
USSD powered CRM for Africa. - HelloDuty
Easy to build custom reports that make sense for your business. Monitor your business and organise all data from a single, intuitive platform. With the HelloDuty CRM for customer support, you can drive more sales to your business with detailed insights on customer conversions and drop-offs. Get a clear picture of what’s working, and what is not.
How to get an American (US) phone number free - HelloDuty
Oct 3, 2024 · 2. Onboard and validate your phone number. You will need a validated phone number to proceed. 3. After onboarding, you will view the dashboard console as seen below: Claiming a Free American Phone Number. 4. Click on Get a trial phone number and an American phone number will be assigned to your account. Twilo Phone Number.
Enhancing Customer Support with Zendesk and Africa's Talking ...
Oct 3, 2024 · HelloDuty takes the capabilities of Africas Talking a notch higher by ensuring a seamless integration with Zendesk. By utilizing HelloDuty's advanced CTI system, organizations can activate support phone numbers with local prefixes (+254 for Kenya, +256 for Uganda, and +234 for Nigeria), with more options on the horizon.
Ticketing Systems for Call Centers - HelloDuty
Oct 3, 2024 · Call Center Systems — Africa Ticketing Systems for Call Centers. Streamlined communication, enhanced customer service, measuring KPIs, and automations are some of the benefits of a ticketing system.
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Brrng is the next generation customer centric studio. With a modern look and feel agent dashboard, no-code automation and vast out of the box integration, we are ready to deliver digital transformation projects in a fraction of the time it takes today.
HelloDuty – AI powered call center
With HelloDuty, you get the advantage of a locally hosted, always available and secure phone system that requires no code to build or maintain. Furthermore, you can integrate other platforms like email, SMS or CRMs like Salesforce to create cases on calls received. Moreover, customers using Salesforce can now build a 360˚ call centre app using ...