Thoughtful IVR call flow design helps callers help themselves. Learn how to set up an intuitive caller journey and spot ...

RingCentral has inked partnerships with a variety of legacy PBX and telecommunication service providers to deliver co-branded UCaaS solutions to approximately half of the 400 million on-premises phone ...

Are you considering upgrading your phone system but unsure whether to stick with traditional landlines or transition to a VoIP phone system? The rapid evolution of communication technology presents ...

Today, you can get a business phone system ... compare common preferences and potential pain points, such as affordability, accessibility, and credibility. Searching for the best VoIP software?

What's the Advantage of a VoIP Phone System? VoIP phone systems supplanted traditional PBX phone systems because they are less expensive and more versatile. Even today's residential VoIP ...

Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

Defeating Wi-Fi dead zones is more important than ever. A mesh network system can help, and these are the best we've tested. I’ve been working with computers for ages, starting with a multi-year ...

Hosted private branch exchange (PBX) services are a staunch go-to for businesses that need flexible, powerful, easy-to-use and cost-effective business phone systems. With so many hosted PBX ...

Microsoft has become so dominant in enterprise communications that it’s hard not to compare it to the Bell System. But global monopolies in telecom have vastly different implications.

In the dynamic realm of business communications, small and medium-sized enterprises (SMEs) are increasingly embracing IP PBX phone systems as a replacement for traditional PBX systems. ‍Demystifying ...