IVR is one of the most elegant tools businesses have to manage calls. Learn the basics and how it can help you serve ...

Fixed VoIP numbers aren’t as cheap as non-fixed lines, but for some companies, the benefits massively outweigh the extra cost ...

A new report by the U.S. PIRG Education Fund says less than half of phone companies have complied with laws to protect from ...

Please verify your email address. Not too long ago, small phones were the standard, with 6-inch smartphones being absolute juggernauts on the market. That's not the case these days, with Google ...

From Apple's new iPhone 16 Pro Max and Samsung's Galaxy S24 Ultra to Google's Pixel 9 Pro, we tested and found the best camera phones you can currently buy. Andrew is CNET's go-to guy for product ...

With today’s cloud phone systems, it’s easier than ever to set up a communications solution for your business. In fact, you can have cloud phone services up and running in a half an hour or less.

Today, you can get a business phone system up and running by simply signing up and clicking a button, courtesy of the best Voiceover Internet Protocol (VoIP) services on the market. VoIP allows ...

Cloud-based voice over IP (VoIP) has long been the go ... to pay about $20 per user per month. VoIP phone systems supplanted traditional PBX phone systems because they are less expensive and ...

Cloud-based voice over IP (VoIP) has long been the go ... What's the Advantage of a VoIP Phone System? VoIP phone systems supplanted traditional PBX phone systems because they are less expensive ...

Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

Hosted private branch exchange (PBX) services are a staunch go-to for businesses that need flexible, powerful, easy-to-use and cost-effective business phone systems. With so many hosted PBX ...

Microsoft has become so dominant in enterprise communications that it’s hard not to compare it to the Bell System. But global monopolies in telecom have vastly different implications.