Cardiff Council takes PSTN switch-off as opportunity to rethink school communications, writes Dan York, Local Government ...

Many companies using Avaya may not realise they can integrate end-to-end compliant call recording and advanced analytics into ...

Report with market evolution powered by AI - The global VOIP market in UK size is estimated to grow by USD 4.3 billion from ...

Interoperability difficulties continue to require third-party intervention.

A hotel phone system must support guests, office staff and receptionists. This infrastructure usually requires particular ...

DUBAI, United Arab Emirates--(BUSINESS WIRE)--GITEX GLOBAL – Avaya, a global leader in enterprise CX, today demonstrated its vision for a future of customer experience orchestrated by AI.

Shown at GITEX Global in Dubai, Avaya’s ‘Virtual Operations Manager’ concept highlights the art of the possible, demonstrating how human and artificial intelligence collaboration can ...

Need to identify a device connected to your internet or local network? Use this step-by-step guide to find an IP address.

An international coalition of police agencies has taken a major whack at criminals accused of running a host of online scams, ...

Until 1925, Hong Kong’s telephone system was operated by the London-based Oriental Telephone Company and calls had to be made through a manual exchange. Callers first spoke to an operator and ...