The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...

1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another mailbox window appears ...

The list below contains the names of staff who can authorise IT equipment requests. Each School, Institute and Department have a nominated person for this function. Some IT equipment Requests may be ...

Our new ‘appsanywhere’ service allows you to access some of Queen Mary’s specialised apps when away from your department or off campus. In order to access this service you have to configure MFA first.

High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

4. Type in your full name and your QMUL username (in the format of [email protected]). Important: do not type in your password on the login screen seen below. Click Continue. Thunderbird will ...

2. Click on the cog wheel in the top right-hand corner and select Options. 3. From the left navigation panel, under Mail > Accounts select Forwarding. 4. Click Start forwarding and type the email ...

2. Click on File > Info > Manage Rules & Alerts. 3. When the Rules and Alerts dialog box is displayed, click the New Rule button. Note: The example shown below is setting a rule for unwanted emails. 5 ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

The University is currently trialling the use of the Mitel Micollab Client to provide telephony services on and off campus using a software version of our Mitel telephones. The client can be installed ...