How to get service or repair for Surface - Microsoft Support
WEBLearn how the service process for Microsoft Surface works and how to request service online if your Surface needs repair.
Get service for your out of warranty or damaged Surface
WEBThis article is for a Surface device that is out of warranty, damaged, or has a cracked screen. You can learn how to send us your Surface device, find out how much it will cost for service, or (if you have technician-level abilities) learn about self-repair.
Check your Microsoft warranty and create service orders
WEBHow to get service for your Microsoft device. On account.microsoft.com/devices, you can get service for your Surface, Surface accessory, Xbox, or Xbox accessory. Here's how: Sign in to account.microsoft.com/devices/select-device-for-repair.
Meet the new Surface Laptop 7th Edition, a Copilot+ PC | Microsoft …
WEBComponents can be replaced by individuals with the knowledge and experience to repair electronic devices following Microsoft’s Service Guide. Microsoft tools (sold separately) may also be required. Availability of replacement components and service options may vary by product, market and over time.
Service centers for in-person support - Microsoft Support
WEBMicrosoft now provides in-person support through service centers in some countries and regions. Service centers offer enhanced support including professional hardware inspection, troubleshooting, and system recovery.
Surface repair by Microsoft authorized service providers
WEBSep 9, 2024 · Discover how Microsoft ASPs offer Surface repairs using genuine parts and direct support, collaborating closely with Microsoft for quality service.
Surface service and repair options - Surface | Microsoft Learn
WEB3 days ago · Sign in to the Microsoft Intune admin center and go to All services > Surface Management Portal. Select Repair > New repair request. For eligible devices and regional availability, see Microsoft in-region repair. Recommended service options for out-of-warranty devices.
Book an appointment - Customer Self Service
WEBDrop off a device for repairs and get in-person advice. Our experts solve issues with in-warranty Surface and Xbox products, Microsoft 365, and Windows.
Surface for Business service and repair - Surface | Microsoft Learn
WEBSep 8, 2024 · You can get service directly from Microsoft or use a third party Authorized Service Provider. Or with skilled technicians, you can repair 2 devices yourself following the applicable Surface Service Guide or article. To learn more, see Surface service options.
Contact Us - Microsoft Support
WEBSelect the product you need help with. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Microsoft 365. Office. Windows. Xbox. Surface devices. Copilot. Dynamics 365. Intune. Azure. Server products. PC accessories. Advertising.